point_scale Keith Norris2022-10-13T22:35:36+07:00October 13th, 2022| Share This Story, Choose Your Platform! FacebookTwitterLinkedInRedditTumblrPinterestVkEmail About the Author: Keith Norris Keith is a long time practitioner of continuous improvement, an author, a proud husband and father, cyclist, ice hockey player, and CEO at Complete XRM, inc.